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Well One Therapies

REFERRAL PROCESS

Clients can access the psychological services provided by Well One Therapies several ways. Please note clients are expected to pay for each session on the day. 

To access the Medicare rebate, clients must first visit their GP and obtain a referral and Mental Health Care Plan. Please click on this Fact Sheet for further information about this process. Well One Therapies bulk bills the first session for all clients who have a Mental Health Care Plan and who bring this referral along on the day

Subsequent sessions will be charged our standard fee of $130 and clients will be responsible for covering the gap on the day of the appointment.  For example, $130 - medicare rebate of $84.80 = $45.20. Please note cash and EFTPOS are acceptable payment options.

Well One Therapies bulk bills all sessions for clients who have a Health Care Card or Pensioner Concession Card. This card and a valid referral from their GP must be presented at each appointment.

We are registered with some private health insurance funds. Clients are encouraged to confirm with their insurance fund whether psychological services are offered as part of their cover.  

Well One Therapies also accepts clients who wish to pay for their own session without a Medicare or private health insurance rebate. Our standard fee applies.

SESSIONS

Please arrive 10 minutes early to your first session in order to complete some paperwork.

All sessions run for 50-55 minutes. Please be punctual and considerate to the next client. 

The first session is typically an introduction, where the psychologist learns about your personal history and current situation. Your goals are explored here as well.

Subsequent sessions work towards achieving these goals, leading you to a more fulfilled life. 
Well One Therapies would be honoured to accompany you on this journey.

CANCELLATION POLICY

Well One Therapies requires 24 hours notice if you are unable to attend your appointment. This ensures the appointment can be offered to another client who is patiently sitting on a waiting list.

Clients who cancel within 24 hours of their scheduled appointment will be charged a $50 cancellation fee. The full appointment fee may be charged for non-attendance. Please contact us as soon as possible to explain the situation as we understand unexpected illness or emergencies can occur. 

Medicare and private health insurers do not cover cancellation fees.